FILE A CLAIM/INCIDENT

Auto Accident Claims/Incidents

We just had an accident. Now what?

DO

DON'T

File an Auto Accident Claim/Incident

All incidents must be reported as soon as possible, even if you think no claim will be presented.

Is this an Auto Claim?

If NOT, please File a General Claim

We just had an accident. Now what?

DO

  • Take a breath
  • Put the vehicle in park
  • Turn on hazard lights
  • Check for injuries
  • Call 911 and report the accident
  • Call supervisor
  • Take lots of pictures
  • Cooperate with police
  • Get information
  • Listen, look, and take notes

DON'T

  • Admit fault
  • Apologize
  • Offer advice
  • Discuss accident
  • Discuss previous accidents
  • Tell anyone “it will be ok”
  • Say you are “sorry” (even if you are at fault)